Emotional Intelligence and Its Role in Organisational
نویسنده
چکیده
‘Cogito, ergo sum’, said Descartes – ‘I think, therefore I am’. If he were living today, he might have said, ‘I feel, therefore I am’. We exist not only as thinking beings but also as feeling beings. Our feelings or emotions have a powerful effect on our behaviour – perhaps much more than our rational thinking does. In this article I describe the power of emotion at work, how emotional intelligence contributes to the performance of people at work and how training can help to develop it, with particular reference to effective leadership.
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